Copyright © 2011 WEB-right is part of IDEAS-right Ltd (registered in England, no. 5934818 - VAT registration no. 890 2550 22)

 

Registered Office: 30 Lords Piece Road, Chipping Norton, Oxford, OX7 5HT Tel: +44 (0) 1608 642845 Email: simplicity @ WEB-right

01608 642 845

enquiries@web-right.co.uk

WEB-right Simplicity FAQs - your questions answered

How big will my website be?

What pages will I have on my website?

Is Simplicity suitable for an e-commerce website?

Who builds the website?

How much will it cost?

Is this a credit agreement?

How long will it take to build my website?

What happens at the end of the year?

Who does the copywriting?

Can I put images on my website?

I don't have any images, can you help?

How do I update my new website?

Will you train me to use the website software?

I have an old website, can I still have Simplicity?

Will I get email addresses with my website?

What if I need more email addresses?

What does my Simplicity Package include?

Can you help me with other aspects of my marketing?

How can I find out more?

How big will my website be?

Your website will usually be between 3 and 20 pages, though there is no restriction with WEB-right Simplicity. The size will depend on your company and the number of products and services you offer.

What pages will I have on my website?

Many websites have a Home page, an About Us page, a Products and Services page(s), and a Contact page. You might also want to include pages containing news, hints and tips, and testimonials from your customers and clients.

Is Simplicity suitable for an E-commerce website?

Yes it is. If you anticipate selling many products, an additional application will be used in conjunction with your Simplicity website. You will be responsible for arranging your payment provider, for example: PayPal, World Pay, or CardSave. When that is set up, your e-commerce website can be completed.

Who builds the website?

WEB-right builds the website for you. We discuss your needs and take into account any branding, colour schemes, logos, etc. Once the design and layout has been created, you will be sent a link so you can see what the site looks like on your own computer, to make sure you are happy with it.

How much will it cost?

Unlike other business website offerings, which can cost you thousands of pounds for just the website alone, with WEB-right Simplicity you get the whole package. This includes your website, all the copywriting, email accounts, and help to market your company on the Internet. You pay an initial set up fee and agree to work with WEB-right for a 12-month period, during which you pay a low fixed amount each month.

Is this a credit agreement?

No. WEB-right doesn't offer any credit agreements. This is a contract where you retain our services for 12 months at a fixed monthly rate. You might have a similar arrangement with your accountant, for example.

How long will it take to build my website?

Most WEB-right Simplicity websites go live within a month. However, this is not guaranteed. Bear in mind we can only achieve this if we receive your images and other information quickly! Some E-commerce sites might take longer, because you have to set up your payment portal before the site goes live.

What happens at the end of the year?

At the end of the 12 months, your Simplicity contract comes to an end. After that, you only pay an annual website hosting fee. However, if you want ongoing help from WEB-right, we will be happy to discuss your needs.

Who does the copywriting?

All the copywriting for your website is done by professional web copywriters. The copywriting brief is taken by phone. You will be asked questions about your company and your products or services, which will form the basis for your website copy.

Can I put images on my website?

Yes. Your Simplicity package allows for up to 3 images on every page of your website. If you would like a gallery page, the first 20 images will be loaded for you. You can then add more images yourself.

I don't have any images, can you help?

Yes. We often recommend local photographers because good images are so important on a website. Alternatively, you might want to take some pictures yourself with a digital camera, or you can buy images from an online image library. We will be pleased to advise you about buying images for your website.

How do I update my new website?

We will talk you through the range of options for updating your website. Your Simplicity package can include a fully licensed copy of the website software, which is simple to use for anyone with a reasonable degree of computer literacy. Some clients engage WEB-right to manage the site for them.

Will you train me to use the website software?

Yes! If you have the website software as part of your Simplicity package, we can include two one-hour online training sessions with a professional trainer.  WEB-right has engaged the services of Concise Training to help you master the software.

I have an old website, can I still have Simplicity?

Yes. If you want to keep your old site and have a new one, Simplicity is the answer. You simply need a new URL (website domain name). If you want to replace your old website, again WEB-right's Simplicity package is ideal. We will help you arrange all the necessary transfers of your URL and hosting. Bear in mind, your existing supplier might charge you a fee for doing this.

Will I get email addresses with my website?

Yes. The Simplicity website package includes email addresses for you and your staff.

What if I need more email addresses?

You can have as many email addresses as you need. If you need lots more, this may attract a small one-off set up fee.

What does my Simplicity Package include?

Your WEB-right Simplicity package includes your website, copywriting, email accounts, and hosting, plus a range of optional features For more information, email WEB-right or phone 01608 642845.

Can you help me with other aspects of my marketing?

Yes. WEB-right and its sister company WORD-right are experienced in helping small businesses with their marketing. There are a host of other services at your disposal. For more information, visit www.word-right.co.uk.

How can I find out more?

You can contact WEB-right on 01608 642845 or by email. We'll be pleased to help.